Returns & Exchanges
At BARIORGANIC, we prioritize customer satisfaction and stand behind the quality of our organic products. If you are not completely satisfied with your purchase, we are here to help with our hassle-free returns and exchange policy.
Return & Exchange Policy
- Eligibility: Returns and exchanges are only applicable to defective, damaged, or incorrect items received. Due to the nature of our organic products, we do not accept returns for opened or used items.
- Timeframe: Requests for returns or exchanges must be made within 7 days of receiving your order.
- Condition: Products must be returned in their original packaging, unused, and in the same condition as received.
- Refunds: Refunds are issued only for defective or incorrect items. Once the return is approved, the refund will be processed via the original payment method or store credit.
- Exchanges: If you receive a damaged or incorrect product, we will replace it with the correct item at no additional cost.
How to Request a Return or Exchange
- Contact Us: Email our customer support at [your email] with your order details and reason for return/exchange.
- Approval: Once your request is approved, we will provide instructions on how to return the item.
- Shipping: The customer is responsible for return shipping costs unless the return is due to our error (damaged or incorrect item).
- Processing: Once we receive the returned item, we will inspect it and process the exchange or refund within 5-7 business days.
For further inquiries, feel free to contact our support team. We value your trust in BARIORGANIC and appreciate your business!